Get Up to 25% Off and Free Shipping! We offer great prices for lash products, and if you ever need a refund, we've got you covered. Don't miss out on these amazing deals. Check out our offers now and upgrade your lashes without worrying about your budget!
Here are some good things about LavisLash:
  • We manufacture lash extensions supplies in Vietnam, so you can buy our products directly from the factory at a lower cost.
  • Our products are made with high-quality stuff.
  • Our products work well and are safe to use.
  • Our products are friendly to animals - we don't test on them.
  • We're so sure you'll like our products that we guarantee your satisfaction.
  • If you spend $170 or more, we'll ship your order for free.
  • If you have questions or issues, our customer service team is here to help.

Bulk Savings with Our Manufacturer's Price

At LavisLash, we take pride in delivering not only top-quality products but also unbeatable value. We manufacture lash extension products ourselves, allowing us to provide prices that stand out in comparison to some other distributed stores. This means you buy directly from us at lower prices.
Even though our prices are low, we never compromise on high quality. We make sure our lash extensions are good and reliable.
We keep an eye on prices to make sure ours are some of the best. We're committed to giving you good deals. If you need a lot of lash products, we have special deals that help you save money when you buy in larger quantities. It's a smart way to get more for less.
lavislash-vietnam-lash extensions supplies-good-price

    Your Money is Safe with LavisLash's Refund Policy!

    We believe in our products and want you to feel good when you buy from us.
    If, for some reason, your order takes more than 30 days to arrive (if you're in the USA), or 45 days (for other parts of the USA), we'll give you all your shipping fees back. Even if you didn't have to pay for shipping (for all global orders over $170 - please read our Shipping Policy for details), we'll still give you some of your money back, just to be fair.
    Sometimes, things don't go as planned, and your order might take longer to get to you. Don't worry! If your package doesn't show up within 60 days, send us an email at support@gmail.com, and we'll take care of it.
    If, by chance, your order gets lost, relax. We'll look into it (usually taking 3-5 business days) and send you a new one if needed.

    We want you to be happy with LavisLash, and our strong refund policy shows how much we care about your satisfaction.

    Important Note: What to Do When Refunds Aren't Available

    We want to stress how vital it is for you, the buyer, to get your address right when ordering. Once you've placed an order, we can't change the address due to our tight delivery schedules.

    Our strong advice: double-check the address you will receive the goods! If it's wrong and things go wrong because of it, we can't take responsibility.

    While we aim to provide great products and service, there are times when we can't issue a refund. We believe in being open and honest, so it's crucial for you to know when this might happen:

    1. Refusing Delivery: If you say no to the lash package when it's delivered, we can't give a refund. To get your money back, it's best to accept the package and then start the return process if needed.
    2. Exhaustive Delivery Attempts: If we've tried really hard to deliver your package in your country but couldn't make it happen.

    PLEASE pay close attention to this information. We're sharing this to make sure everything goes smoothly with your order and to be fair to everyone involved.

    Navigating Refunds: Your Step-by-Step

    Now that you know when you might not get a repayment, let's talk about how you can actually get your money back. Don't worry, if your situation matches our refund rules, we're here to help make things easy.

    • Starting the Refund: If your situation fits our repayment rules, the first thing to do is talk to our customer support team. They're HERE to walk you through the process and answer any questions you have.
    • Getting Permission to Return: If your situation qualifies for a refund, our team will give you permission to return the stuff. This step makes sure everything is recorded correctly, which helps the process go smoothly.
    • Providing Proof: If you received a faulty or missing product, you don't need to return it due to the distance between our production facility and the market. Instead, we completely accept proofs like photos or videos to verify the issue. Our team will work with you to ensure a smooth process.
    • Returning Products (Optional): While you can return products if you want, we don't recommend it because you would have to cover the full shipping costs.
    • Getting Your Money Back: Once we verify the issue with the proof you provide, we'll give you your money back. Just know that it might take a bit for the refund to show up in your account, depending on how you paid and your bank.

    Any questions? We've got answers!

    • What if I am not satisfied with my product?
    If you are not satisfied with our product for any reason other than product damage or defects, we do not accept returns and will not provide a repayment. If you have any feedback to help us improve and enhance the quality of products for the eyelash industry, we would be delighted to listen through email at support@lavislash.com or on social media platforms such as Instagram (@lavislash.us) or Facebook (LavisLash US).
    • What if I have a question about my order?
    Our customer service team is available to help you with any questions you may have about your order. Just contact us HERE and we will be happy to assist you.
    We hope this blog post has answered your questions about LavisLash's refund policy. We are committed to providing our customers with the best possible experience, and we hope that this policy helps to make that happen.
    If you have any other questions, please do not hesitate to contact us through email support@lavislash.com. We are HERE to help!

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